Shipping Policy

Simple Flat-Rate Shipping

Komorewear uses a simple flat-rate shipping charge so customers can understand the delivery cost before completing checkout. The standard shipping rate is $6.99 per order.

Order Handling & Processing Times

After an order is placed, Komorewear begins preparing the purchased items. Our standard handling time is 1 business day. Handling time covers the period required to review the order, confirm payment, prepare the merchandise, package the items, and hand the parcel to the shipping carrier.

Orders are processed Monday through Friday. Orders received after the daily cut-off time may begin processing on the next business day.

The 5:00 PM EST cut-off time applies Monday through Friday. The cut-off determines when an order enters the processing schedule; it does not represent the guaranteed delivery date.

Estimated Shipping Timeline

Once an order has completed handling, it enters the carrier transit stage. Standard transit time is estimated at 2–6 business days. Combined with the standard 1-business-day handling period, customers should generally allow approximately 3–7 business days from the applicable processing start through estimated delivery.

Delivery Services & Carriers

Komorewear ships orders through established United States delivery carriers. Depending on the order and shipping destination, packages may be delivered by USPS, UPS, or FedEx.

The carrier used for an individual shipment may vary based on destination, package requirements, service availability, and operational considerations. Komorewear may select the carrier that is appropriate for the shipment.

Tracking Your Order

Once your order has been shipped and tracking information becomes available, tracking details may be provided to the email address associated with your order. Tracking information allows customers to monitor the shipment as it moves through the carrier network.

Tracking information may require some time to become active after a package has been handed to the carrier. If the tracking number initially shows no movement, please allow additional time for the carrier to scan and update the shipment.

Accurate Delivery Information

Customers are responsible for providing a complete and accurate shipping address during checkout. Please carefully review your name, street address, apartment or unit number, city, state, and ZIP code before submitting an order.

If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned by the carrier. Customers should contact Komorewear as soon as possible if they notice an address error after placing an order. Address changes cannot be guaranteed once an order has entered processing or has been transferred to a carrier.

Delays & Unexpected Circumstances

Komorewear works to dispatch orders within the stated handling period, but once a shipment is transferred to a carrier, certain circumstances may affect its movement or delivery date.

Possible causes of delay include severe weather, transportation interruptions, carrier network congestion, peak holiday periods, incorrect or incomplete addresses, delivery access restrictions, local service disruptions, and other events outside Komorewear's reasonable control.

A tracking status that has not changed for a short period does not necessarily mean that a package has been lost. Carrier scans may sometimes occur at different points during transit. Customers should continue monitoring the tracking information and contact us if the shipment remains inactive beyond a reasonable period.

Lost, Damaged or Missing Packages

If a package appears to be delayed, missing, or delivered incorrectly, customers should first review the latest tracking information supplied by the carrier. In some cases, a carrier may mark a package as delivered before it is physically located by the recipient.

Please check the delivery area around your property, mailbox, front entrance, parcel locker, building reception area, or other designated location. Customers may also check with household members, neighbors, or building management where appropriate.

• Review the latest tracking status and delivery scan.
• Confirm that the shipping address on the order was correct.
• Check common package drop-off locations.
• Contact the applicable carrier if additional delivery information is required.
• Contact Komorewear if the issue cannot be resolved or further assistance is needed.

If an item arrives visibly damaged, customers should retain the packaging and merchandise and contact Komorewear promptly with relevant order information and details about the issue.

Komorewear Product Collection

Komorewear ships fashion and accessory products including bracelets, dresses, and shoulder bags. Products are packaged appropriately for shipment based on their type and order configuration.

Understanding Our Delivery Estimates

Handling and transit estimates are calculated using business days. Business days generally refer to Monday through Friday and do not include weekends or applicable carrier holidays.

For example, an order placed before the 5:00 PM EST cut-off on a business day enters the normal processing schedule. The order is generally handled within one business day, followed by an estimated 2–6 business days of carrier transit.

Orders placed after the 5:00 PM EST cut-off, or on a weekend, may begin processing on the next applicable business day. Customers should account for this when estimating when their order will arrive.

Before & After Your Order Ships

A smooth delivery depends on accurate order information and timely communication. Customers are encouraged to review their order details carefully and monitor shipment updates after the package has been dispatched.

• Provide a complete and accurate shipping address.
• Provide an active email address for order and shipment communication.
• Review order confirmation information after checkout.
• Monitor tracking updates once tracking information is available.
• Be available to receive the package or arrange a secure delivery location when possible.
• Contact Komorewear promptly if a delivery issue occurs.